Delegate Management

EVENT WEBSITE & ONLINE REGISTRATION SYSTEM

Our KE Creators are a highly skilled team of event planners that will work with you to ensure your delegates are provided a seamless experience from the first touchpoint on the website, through the registration portal and on-site at the event.
We have the scope in-house to provide you with two options for your event websites depending on your needs and desired outcome. Our registration portal will continue the look and feel of your event branding and take delegates through an easy to navigate system, capturing the important personal details as well as dietary’s, session and social attendance selection.
It provides detailed reporting capabilities of real-time event information as well as program integration between the website and app, saving time and avoiding any room for error.
DELIVERING A FIRST-CLASS EXPERIENCE ONSITE

On-site, our ladies in pink, are your welcoming face for your event and are located at your registration desk.  Here they will provide guests with their name tag and conference materials, attend to enquiries or changes to bookings and competently manage your registration requirements throughout the entire event.

Other onsite services include:

  • AV Manager
  • Stage/Production Manager
  • Photographer
  • Videographer to film sessions / grab highlights of the event
  • Speaker registration and directional
  • Scanning technology into sessions
  • Digital name tag printing on site via confirmation QR Code
  • Delegate transfers management
  • Accommodation VIP check in
  • Tour desk assistant
  • Onsite reporting capabilities
  • Onsite security

EVENT APP

Utilising another extension to our EventsAIR platform, the Conference App, will provide delegates another way to keep up to date with real time event information, view speaker profiles, get announcements and maximise delegate participation and engagement.

Our creators can add gamification to create an engaging, immersive experience that blurs the boundary between your event venue and its interactive digital space. The attendee app ensures every participant is a connected part of the action.

Our Event Meetings App features:

  • Personalised agenda and content
  • Exhibition area
  • Meet an attendee feature
  • Gamification
  • Maps
  • Event notifications
  • Live Polling
  • Videos

DELEGATE FINANCIAL MANAGEMENT

We ensure your customers details are kept secure at all times. We are PCI Level 1, Australian Privacy Law and GDPR compliant with rigorous processes which securely handle credit card information.s.

Our services include total financial reporting and reconciliation, providing regular updates to ensure you have the confidence that your financial budgets are being adhered to.

We can offer the complete delegate registration service as part of your conference requirements or we can manage the registration process, online or onsite for you as a standalone service.